Shipping / Handling Charges :
FREE Shipping (outgoing) within the Contiguous United States;
there are no handling charges. There are Restocking Fees and other
charges for returned items; please see Returns & Refunds.
Unframed 13x18 art prints ship via United States Post Office
(USPS) Priority Mail. Unframed 20x27 art prints and all other
framed artwork will ship Federal Express (FedEx) Ground.
Shipping outside of the Contiguous US, including International,
requires payment of full shipping and extra handling charges and
all duties, taxes and customs fees upon approval of commitment,
liability and further review . . .
Typical Time Period :
Our typical time period for the product leaving the studio is
from two ( 2 ) days to around one ( 1 ) week upon receipt of order.
This also depends upon whether the product ordered is in stock
and ready for shipment. If there is an issue with shipping an
order outside of this Typical Time Period (i.e. having to print,
mount and out-gas a currently non-stock item or special request)
notification will be sent via e-mail and shipping will occur as
per the Standard Time Period if in agreement.
Standard Time Period :
The advertised time period for the product leaving the studio
is from one ( 1 ) to three ( 3 ) weeks. This time period has been
established mainly for the months of June through October when
our art festival schedule and print stock may impede upon getting
the product properly ready for shipping.
USPS Priority Mail typically delivers in the Northeast
in two ( 2 ) to three ( 3 ) business days and three ( 3 ) to five
( 5 ) business days to the South and West.
FedEx Ground typically delivers in the Northeast in one
( 1 ) to three ( 3 ) business days and three ( 3 ) to five ( 5
) business days to the South and West.
We cannot control nor guarantee the arrival timing of our artwork
shipment once it has been handed off to the carriers. We can only
inform our customers of the information provided to us from the
carriers prior to shipment. As unpleasant the potentially uncontrollable
situation of delayed time sensitive shipments, all refunds on
late arriving shipments are subject to the standard Returns and
Products Shipped :
Orders will be filled from framed or mounted spare product on
hand. All products shipped are considered new. Any framed product
that has hung on our art festival wall will never be shipped or
classified as new or spare.
Graphic art prints, unless product is in stock, typically
take two ( 2 ) days for the ink to out-gas or dry, two ( 2 ) days
to out-gas after spray mounted to foam core backing board and
one ( 1 ) day to mat, frame and ship.
Please note one of our favorite sayings : " If it's in stock...we've
got it ! "
Contact Us :
If you ever have any questions regarding our shipping policy or
a product arrived damaged please contact us at : YO@BiyoArt.com